MedAI

MedAI keeps care conversations human

Give patients quick answers over chat or phone while MedAI books visits, takes notes, and loops in your team when a human voice matters.

Care workflow

Keep every patient touchpoint connected

MedAI keeps the rhythm of your clinic by capturing intent, syncing logistics, and prepping documentation so clinicians focus on patients instead of paperwork.

Escalations handed off
100%
Average handoff time
12s
Patient sentiment
4.8 / 5

Live ops pulse

08:47 MedAI scheduled a follow-up ultrasound

Intake queue

Cleared

Escalations

2 → RN desk

Documentation

6 drafts ready

Triage & intake

MedAI listens on the front line, answers routine questions, and flags urgent intent for staff.

Visit coordination

Appointments, reminders, and prep checklists sync instantly so clinicians arrive with context.

After-visit wrap

Draft notes, follow-up tasks, and billing summaries are prepared in your EHR-ready format.

Help at every step for patients and staff

Launch AI teammates that help over chat, on the phone, and behind the scenes.

Support specialist chatting with a patient on a tablet

Chat that welcomes patients

Friendly chat flows that answer questions and handle tasks in seconds.

  • Symptom check-ins that feel friendly
  • Book visits and send reminders
  • Answer insurance and cost questions
  • Help with portal logins and forms
  • Hand off to your team when needed

Moments that make care feel smoother

These are the little wins our teams notice every day—less waiting, clearer answers, and more time together.

Chatbots for clinics

“Patients get answers without waiting.”

MedAI greets visitors, checks symptoms, and books care in friendly, plain language—so your front desk can focus on people in the room.

Questions handled in chat

4 out of 5

Voice agents that feel human

“Callers hear a calm voice right away.”

Natural-sounding phone agents share queue updates, route urgent needs, and follow up with reminders before humans even pick up the line.

Calls answered on first ring

93%

Medical AI automation

“Clinicians walk into visits already prepared.”

MedAI drafts visit notes, fills in checklists, and surfaces the facts your team needs so they can stay focused on the conversation in front of them.

Notes ready before wrap-up

100%

How MedAI helps, step by step

A guided arc from first hello to lasting relationship—grounded in safe automation practices.

Step 1

Listen

A patient reaches out by chat or phone and MedAI verifies who they are.

Step 2

Understand

Healthcare-tuned models understand the request, urgency, and policy rules.

Step 3

Act

MedAI answers the question, books a visit, or prepares a note—whatever fits best.

Step 4

Loop in your team

If the request needs a person, MedAI passes the full context to staff in seconds.

Step 5

Improve

Feedback from staff and patients continually sharpens performance.

FAQ

Straight answers to the questions your compliance, clinical, and operations teams ask most.

What does MedAI build for clinics?+

We deliver patient-facing chatbots, natural voice agents, and automation that drafts visit notes and follow-up tasks so your staff has less manual work.

Do these AI agents replace my front desk or nurses?+

No. They handle the repetitive questions and paperwork, then loop your team in with full context when a human needs to take over.

How quickly can we launch a chatbot or voice agent?+

Most clinics go live in a few weeks. We start with one workflow, tune it with your team, and expand once the fit is clear.

Can MedAI plug into our EHR and phone tools?+

Yes. We connect to leading EHRs, call centers, and ticket systems so conversations and tasks show up where your staff already works.

Is patient data safe with MedAI?+

Absolutely. We encrypt everything, keep only what you approve, and offer deployment options that meet strict clinical security policies.